Satisfaction Guarantee
We warranty our services for 30 days from the time of our service. This includes all services and parts installed. Should any of the parts fail to function as described, the dryer begins to exhibit problems like noise or drying issues, or heating issues possibly due to airflow restrictions, we will return free of charge to examine and repair if it is found the problem occurred due to part failure or improper service labor.
Discounts and Coupons
We offer online specials and discounts available through select business partners. Discounts and coupons are valid during normal working hour and must be presented during time of diagnosis. Coupons cannot be combined with other specials or offers and must be disclosed prior to the completion of the service call.
Payments
All services are performed on a C.O.D. basis. We currently accept cash, or checks.
Deposits
Due to manufactures policies, once we have ordered a part, we cannot stop or cancel it. We require a deposit that is equal to the price of the parts and the service call charge.
Refunds
If the repair cannot be completed do to an unforeseen difficulty such as a part that is no longer available or a diagnosis that is changed, we offer a refund of your deposit less your service call charges. Please allow 10 working days for processing of refunds.
Inclement Weather
Occasionally weather keeps us from working on your home and in that case we will make every attempt rescheduled a service call at your convenience. We do reserve the right to reschedule or cancel any service calls if we feel it is unsafe for our technicians to be on the roads or to work on your home during inclement weather.
Dryer Vent Pro reserves the right to change or modify current Service Policies with no prior notice.